terms and conditions

Welcome to belong in style (“we,” “our,” or “us”). By accessing or using our website or any services or products provided by us (the “Services”), you are bound by these Terms of Service (“Terms”). Please read these Terms carefully. If you do not agree to these Terms, you should not access or use our Services.

1.    You must be at least 18 years old to join our mailing list or use our Services unaccompanied. Children and young people under the age of 18 must be accompanied by a responsible adult at any Services delivered in person.

2.    Prior to any appointment or receiving any products from us, you must notify us (here) of any allergies or sensitivities including but not limited to skincare products, cleaning and washing products, perfume, fragrance oils, inks, latex, pets, food or drink. You must also notify us (here) of any health conditions that may affect your ability to attend or participate in our Services.

3.    Fees and payment

a.    All personal styling, colour analysis and other 1-to-1 teaching Services must be paid for at least 24hrs in advance of your appointment. Your booking is only confirmed once payment is received.

b.    Only one discount may be applied per Service booking or order.

c.     Current Services and prices are detailed on our website at belonginstyle.com. We reserve the right to vary our prices at any time.

d.    Neurodiversity teaching, design teaching, consultancy and all other Services provided to organisations will be invoiced, including deposits, instalments and final payments as necessary, with payment due by BACS within 7 days of invoice date. Deposits are non-refundable except in the event of cancellation of Services by us.

4.    Rescheduling or cancellation of personal styling, colour analysis and other 1-to-1 teaching Services

a.    You may cancel up to 24hrs prior to any Service booking to receive a full refund of any fees already paid for that booking, to include reinstating any gift cards used. If you cancel within 24hrs of any booked Service, fees already paid for that booking are not refundable and any gift cards used will be considered redeemed.

b.    You may request that we reschedule up to 24hrs prior to any booked appointment.

c.     If you are more than 30 minutes late for a Service, we reserve the right to consider the appointment missed and non-refundable.

d.    If for any reason we cannot deliver your Services, we will notify you as soon as possible. We may cancel with a refund for any remaining Services due or request we reschedule.

e.    For accurate colour analysis skin must be bare, no make-up or fake tan. If you have had a recent fake tan before your appointment we may need to reschedule.

5.    Appointments at our premises

a.    You must make your own travel arrangements and check for yourself that any travel information we have provided is correct for the day of travel.

b.    Our premises are in WT parking zone. If you provide your vehicle registration number, we will book visitor parking for you on the parking app and you must check the details on the app with us when you arrive. You must check parking signage carefully and park in a WT residents’ parking area, NOT business parking. Any parking fines remain your responsibility to settle.

6.    You may be required to register for an account to access some features of our Services. When creating an account, you must provide accurate and complete details and update such information to keep it accurate and current. You are responsible for protecting your account and any login credentials. You must notify us if you suspect any unauthorised use of your account.

7.    You are responsible for any content you submit, post or display through our Services or to our website, email or social media accounts, such as but not limited to comments, feedback and testimonials (“User Content”). By submitting User Content, you give us a worldwide, royalty-free licence to use, reproduce, modify or translate.

8.    Acceptable Use. When using Services, you agree not to:

a.    Violate any law, regulation or third-party rights

b.    Use the Services for any illegal purpose

c.     Upload or transmit viruses, malware or other malicious code

d.    Interfere with the integrity of the Services

e.    Engage in activities that could harm, disable or overburden any of our Services.

9.    Intellectual Property Rights

a.    All features, content and functionality of our Services, such as text, graphics, logos, icons, images, audio clips, downloads, software, and the compilation thereof are owned by us, our licensors or other providers, and are protected under copyright, trademark and other intellectual property laws.

b.    We give you a limited, non-exclusive and revocable license to use our Services for non-commercial use.

10. Disclaimers

a.    Our Services are provided on an “as is” and “as available” basis. We do not offer warranties of any kind, either express or implied.

b.    We do not guarantee that (i) Services will function uninterrupted, (ii) errors will be corrected promptly or (iii) Services will meet your requirements.

c.     We do not control and assume no responsibility for the features, content, privacy policies or practices of any third-party websites or services.

11. Wellbeing. Our Services and any other information shared by us by any means do not constitute medical advice, healthcare provision, clinical psychology, psychotherapy or counselling. If you require additional support seek professional advice. In the event of an emergency call 999.

12. Limitation of Liability. belong in style shall not bear responsibility for any indirect, consequential, incidental, special or punitive damages under any circumstances. This includes without limitation, loss of income, profits or data; damage to business reputation or goodwill; the cost of replacement products or services; or any harm resulting from: (i) your utilisation of or inability to utilise our Services; (ii) actions, content, information or data of third parties that interact with our Services; or (iii) any unauthorised manipulation of, access to or alteration of your content, submissions, transmissions or similar materials through the Services.

13. Indemnification. By using our Services, you accept responsibility to protect, defend and exempt belong in style from liability in connection with any actions, demands, proceedings, costs, charges, penalties and expenditures (including but not limited to solicitors’ fees, legal costs, professional consultant fees and other business expenses) that arise from: (i) your utilisation of the Services; (ii) any breach or non-compliance with any provision of these Terms; (iii) any allegation that content submitted by you infringes upon, misappropriates or otherwise violates the intellectual property rights, privacy rights, publicity rights, confidentiality rights or other legal rights of any third party; or (iv) any activity conducted through your account whether by you or by any other person accessing the Services with your permission.

14. Changes to Terms. belong in style retains the authority to periodically update, alter or substitute any portion of these Terms as business needs evolve. Continued use of our Services following any modification, regardless of whether notification was provided, indicates your acceptance of the updated Terms.

15. Termination. You may terminate these Terms at any time by discontinuing use of our Services and closing your account. belong in style maintains the unrestricted authority to discontinue, revoke or restrict your ability to access the Services at any time, effective instantly, with no obligation to provide advance notification or explanation, and without incurring any financial or legal responsibility to you.

16. Governing Law and Dispute Resolution. This Agreement is governed by the laws of England and Wales, regardless of conflict of law principles. Before pursuing formal legal action for disagreements connected to this Agreement, both parties commit to seeking an amicable solution through direct communication. Should direct negotiations fail, all unresolved conflicts must proceed to binding arbitration.

17. Severability. Should a court determine any section of this Agreement to be legally deficient or impossible to enforce, that specific portion will be revised to maintain its original purpose as closely as legally permissible. The validity and enforceability of all other sections will not be affected and shall persist with their complete legal authority.

18. Entire Agreement. This Agreement is the complete and exclusive statement of mutual comprehension between the parties concerning the Services, replacing and nullifying any previous written documents, verbal arrangements, discussions, understandings or communications addressing the same subject matter.

Your continued access to or use of the Services signifies your confirmation that you have reviewed, understood and consented to the conditions outlined in this Agreement. This acceptance creates a legally binding obligation to adhere to all stipulations contained herein.